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Sacramento Regional Transit District Title VI Notice

Click Here to download the Sacramento Regional Transit District TransitRenewal Draft Title VI Compliance Review

Title VI of the Civil Rights Act of 1964 requires that “No person in the United States shall, on the grounds of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance.”

The Sacramento Regional Transit District (RT) is committed to complying with the requirements of Title VI in all of its federally funded programs and activities.

Any person who believes he or she has been discriminated against, may file a signed written complaint within 180 days of the date of alleged discrimination. The complaint should include the following information:

• Your name, your address and how best to contact you
  (i.e. telephone number, email address, etc.)
   
• How, when, where and why you believe you were discriminated against. Please include the location, names and contact information of any witnesses.

A written complaint can be filed:         

Select this link to print a TITLE VI COMPLAINT FORM

The Customer Advocacy Department can be reached by telephone at 916-557-4545 or by fax at 916-456-1752, or select this link to fill out a Customer Advocacy online form.

What happens to the complaint after it’s submitted?                Back to top

All complaints alleging discrimination based on race, color or national origin in a service or benefit provided by RT will be directly addressed by RT. RT will provide appropriate assistance to complainants, including those persons with disabilities, or who are limited in their ability to communicate in English. Additionally, RT will make every effort to address all complaints in an expeditious and thorough manner.

A letter of acknowledging receipt of complaint will be mailed within seven days. Please note that a complainant’s failure to respond to any requests for additional information or to provide the requested information may result in the administrative closure of the complaint.

How will the complainant be notified of the outcome of the complaint?

RT will send a final written determination letter to the complainant. In a letter notifying complainant that the complaint is not substantiated, the complainant will also be advised of his or her right to appeal and the appeal process within seven calendar days of receipt.  Every effort will be made to respond to the Title VI complaints within 30 working days of receipt, if not sooner.

If you need more information on RT’s Title VI policy or assistance in filing a Title VI complaint, please call RT’s Customer Advocacy Department at 916-557-4545.

In addition to the complaint process described above, a complainant may file a Title VI complaint with the following office:

Federal Transit Administration, Region IX
Office of Civil Rights
201 Mission Street, Suite 1650
San Francisco, CA 94105-1839                                                Back to top

Si usted necesita más información en el Título del RT VI política o ayuda con la clasificación de un Título VI queja, por favor llame 916-557-4545.

Если Вы нуждаетесь в большем количестве информации относительно Названия РЕАЛЬНОГО МАСШТАБА ВРЕМЕНИ шесть политики или помощь с регистрацией Названия VI жалоб, пожалуйста звоните 916-557-4545.

如果您需要更多的RT的标题六，政策或提起第六章申诉援助的信息，请致电916-557-4545。

Nếu bạn cần thêm thông tin về chính sách của RT sáu đề hoặc trợ giúp nộp đơn khiếu nại đề VI, xin vui lòng gọi 916-557-4545.

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