Step 1 of 3
This online application includes information you need to apply for Americans with Disabilities Act (ADA) Paratransit Service in Sacramento County.
You are required to fill out an application and describe your disability or condition that prevents you from using fixed-route service. Your disability or condition must meet ADA requirements for certification. When SacRT receives your completed application, it will be evaluated, and eligibility will be determined based on your functional ability to use SacRT's fixed-route transit system. You may be asked to attend an in-person interview. Your eligibility will be determined within 21 days from the date you complete your interview and possible functional assessment. You will be notified by letter as to your eligibility status.
If you are determined eligible for ADA paratransit services, you will receive, in the mail, your eligibility letter and a Rider’s Guide. If it is determined that you are not eligible for services, you will be notified in writing of the exact reasons for this decision and given information on the appeals process.
The information you provide will help determine what type of transportation service is the right service for you. All information will remain confidential. You may complete the application through either one of these two methods:
1. Downloading the full application in a printable PDF form, which can be submitted by mail, email, fax or in-person.
2. Completing the application online. To start the online application, download the Professional Verification Form at the button below. It must be filled out by your physician or another professional listed on the form. You may print it out or send it to the professional electronically. Once completed, select the Next button below.
Please upload the Professional Verification Form. This form needs to be submitted in conjunction with your application otherwise your application will be considered incomplete.
SacRT GO ADA paratransit service area is designed to be “comparable” to SacRT’s fixed-route bus and light rail service, providing service to locations within a ¾ mile radius of SacRT’s bus routes or light rail stations during regular service hours. This includes areas within Antelope, Elverta, Carmichael, Citrus Heights, Fair Oaks, Folsom, North Highlands, Orangevale, Rancho Cordova, Rio Linda, Sacramento and unincorporated areas of Sacramento County. SacRT E-van paratransit service goes to Elk Grove. SacRT GO paratransit service does not go to West Sacramento or Roseville with the following exceptions:
Roseville: SacRT GO is able to transport passengers who live in Citrus Heights to the Kaiser Permanente Roseville facilities located at Riverside and at Eureka, and to the Sutter Roseville Medical facilities if you are unable to transfer to a Roseville ADA paratransit vehicle.
There are also transfer points, which can connect passengers to other ADA paratransit services provided in adjacent jurisdictions. Reservationists will provide assistance in arranging your trip to connect at a transfer point, if needed. Reservationists will provide assistance in arranging your trip to connect at a transfer point, if needed.
* The ADA defines a “Wheelchair” as a mobility aid belonging to any class of three- or more-wheeled devices, usable indoors, designed or modified for and used by individuals with mobility impairments, whether operated manually or powered.
If you checked manual wheelchair, power wheelchair, or powered scooter/cart, please provide the following information: