SmaRT Ride: Sacramento Regional Transit’s New Way to Get Around Citrus Heights

January 23, 2018 General, Rider Information

SmaRT Ride, SacRT’s new on-demand shuttle service, is debuting in the City of Citrus Heights on February 12, 2018. SmaRT Ride operates from 7 a.m. until 7 p.m. Monday through Friday. Schedule your trip by using the Microtransit app, calling by phone or by going online to https://ondemand.transloc.com. All reservations must be made on the day of travel during regular business hours.

Download the Microtransit App

Microtransit App

  • From a smartphone download the Microtransit app.
  • Create a free account and log in.
  • Select Sacramento Regional Transit as your agency.
  • Choose your pickup time. You have the option to choose between next available or a future day and time.
  • Choose a pickup location by typing in the address. Selections must be within the highlighted service area.
  • Choose a drop off location by typing in the address. Selections must be within the highlighted service area.
  • Confirm passenger details then tap “next” button.
  • Review your ride and tap “confirm ride” to submit ride request.
  • You should receive real-time predictions as soon as a vehicle has been assigned.
  • To cancel a booked ride made in error, click on the three dots located on the top right corner of your ride confirmation card. Click on “cancel ride request.”

Reserve Online

  • Visit https://ondemand.transloc.com/
  • Create a free account and log in.
  • Select Sacramento Regional Transit as your agency.
  • Choose your pickup time. You have the option to choose between next available or a future day and time.
  • Choose a pickup location by typing in the address. Selections must be within the highlighted service area.
  • Choose a drop off location by typing in the address. Selections must be within the highlighted service area.
  • Confirm passenger details then tap “next” button.
  • Review your ride and tap “confirm ride” to submit ride request.
  • You should receive real-time predictions as soon as a vehicle has been assigned. If following online, you will also be able to view the vehicles’ position in real-time.
  • To cancel a booked ride made in error, click on “cancel ride” located at the bottom of the screen. Complete the cancellation by confirming you wish to cancel your reserved ride.

Reserve by Phone

  • Call 916-556-0258 to schedule your ride or to cancel your reservation.
  • Provide the representative your pickup location and drop off location addresses and preferred times. (Must be within the service boundaries)
  • The representative will provide estimated pickup and arrival times and confirm your trip.
  If you are:   Your fare is   Single   Daily Pass
  Age 19 – 61   Basic   $2.75   $7.00
  Senior (age 62+)   Discount   $1.35   $3.50
  Person with Disabilities   Discount   $1.35   $3.50
  Student (Grades K -12)   Discount   $1.35   $3.50

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