Transit Idea Exchange: What We Heard & What Comes Next

A Community Collaboration to Shape the Future of Transit

In 2025, SacRT launched the Transit Idea Exchange — a region-wide effort to engage the community in meaningful conversations about the future of public transit. Through a series of in-person and virtual workshops, we invited riders, residents, business owners, students, key stakeholders, community leaders and non-transit riders across our service area to share their experience to better understand perceived value of SacRT assets and service. 

These Idea Exchange workshops weren’t just about collecting feedback — they were about building relationships, listening, and creating a shared vision for a more connected, accessible, and equitable transit system. The response was inspiring — and the ideas shared are already helping shape SacRT’s planning and priorities. 

Image of audience listening to SacRT General Manager Henry Li at workshop

What We Heard

Community members shared thoughtful, constructive feedback on a wide range of topics, many of which centered around improving the rider experience as a whole - both for current riders and to attract new riders. All the analysis we’ve gathered over the last six plus months has set the stage for an educational program that will act as a guideway to increase awareness and understanding of SacRT in a meaningful and authentic way.

Image of Citrus Heights workshop.

What You Might Not Know About SacRT

We’re committed to sharing more about the work we’re doing behind the scenes and about the value that SacRT brings to the Sacramento community. Because there are some things you might not know about how SacRT operates, where your money goes, and who depends on this system every single day.

But, despite our best efforts, SacRT continues to be the largest transit agency in California without a dedicated funding source, which threatens the stability of our services and of the communities that rely upon our services.