Elk Grove ADA Paratransit Service Option

June 30, 2021 General

On Thursday, July 1, 2021, e-van paratransit services annexed into SacRT; however, e-van ADA service continues within the city limits of Elk Grove and to limited medical facilities in South Sacramento. 

For customers needing to make trips outside of the city of Elk GroveADA service will also be available through SacRT GO Paratransit Services. 

SacRT e-van Rider’s Guide

For an overview of SacRT e-van services including eligibility, reservations, policies and procedures please view the SacRT e-van Rider’s Guide.

To request a copy of this guide in an accessible format, please contact Accessible Services at 916-321-BUSS (2877), Option 4 then Option 1.

Paratransit Fares

Fare Media SacRT e-van Trip SacRT Go ADA Trip SacRT Go Non-ADA Trip
Single Ride (one-way trip)  $3.50 $5.00 $5.00
Companion  $3.50 $5.00 $5.00
Personal Care Attendant (PCA)  Free Free Free
Children Under Age 5 Free Free Free
10-Ride Pass $35.00 N/A N/A
44-Ride Pass $150.00 N/A N/A
ADA 60-Ride Monthly Pass

(Calendar Month)

N/A $137.50 N/A

N/A = Not Applicable

SacRT e-van Trip:  ADA and Non-ADA service is available within the City of Elk Grove with the exception of service to and from South Sacramento medical facilities; operates Monday-Friday 5:30 a.m. – 10:30 p.m. and Saturday – Sunday from 7:00 a.m. – 6:00 p.m., excluding holidays.

SacRT GO ADA Trip: The origin and destination of the trip resides within 3/4 mile of an active SacRT fixed route or light rail station. Service area map is available at www.sacrtgo.com.

SacRT GO Non-ADA Trip: The origin or destination of the trip resides within the identified Non-ADA service area. Non-ADA service is available to ADA eligible riders and is service that goes beyond what would be available on regular fixed route buses and light rail trains. This service is available during limited hours, please check www.sacrt.com for more information.

FTA ADA Paratransit 3/4 mile Definition: ADA complementary paratransit service is service provided to origins and destinations within corridors with a width of three-fourths of a mile on each side of each fixed route. The corridor shall include an area with a three-fourths of a mile radius at the ends of each fixed route.

Contact Us 

For e-van Customer Service:
916-321-BUSS (2877), option 3
Monday – Friday 6 a.m. – 7:30 p.m.
Saturday –Sunday 7 a.m. – 4 p.m. 

For e-van Reservations:
916-321-BUSS (2877), option 4
Monday – Sunday 8 a.m. – 5 p.m. 

For ADA Certifications, SacRT Accessible Services:
916-321-BUSS (2877), option 2, 1
Monday – Friday 8 a.m. – 5 p.m. 

For more information on SacRT GO Paratransit Services, call 916-321-BUSS (2877) or visit sacrtgo.com 

Reasonable Modification Policy

The Sacramento Regional Transit District (SacRT) is committed to providing safe, reliable, efficient, accessible, and user-friendly service to its customers. To ensure quality and fairness, SacRT is committed to making reasonable modifications to its policies, practices, and procedures to avoid discrimination and ensure programs and services are accessible to individuals with disabilities. Requests for modifications can be made by contacting the ADA Compliance Officer in Accessible Services at (916) 321-BUSS (2877), Option 4 then Option 1 or by emailing paratransit@sacrt.com. Customers may also contact Customer Advocacy at (916) 321-BUSS (2877), Option 3 then Option 6.