Pre-Paid Tickets Exchange Underway

May 28, 2019 General

Starting July 1, 2019, SacRT buses and light rail fare vending machines will no longer accept pre-paid tickets and passes with a June 30, 2019 expiration date. SacRT staff has been busy exchanging passes and working to transition customers to Connect Card and ZipPass fare options. In addition, transferring the value on to electronic fare media eliminates the need for future paper ticket and pass exchanges.

Customers can exchange their pre-paid tickets and passes at the SacRT Customer Service and Sales Center located at 1225 R Street (adjacent to the 13th Street Station). To make it more convenient for our customers, other exchange locations will be scheduled over the next couple of weeks at key light rail stations.

Important Dates:

  • Sunday, June 30: Current valid pre-paid tickets and passes expire
  • Saturday, August 31: Last day of pre-paid ticket and pass exchange

Extended Weekday Hours (8 a.m. to 5:30 p.m.):

  • Monday, April 1 through Friday, August 30

Special Saturday Hours (10 a.m. to 2 p.m.):

  • June 29, 2019
  • July 27, 2019
  • August 31, 2019