Update on COVID-19 Preparedness and Service at SacRT

March 9, 2020 SacRT in Community

SacRT recommends that bus riders check here for bus service changes. We recommend checking the page frequently as this page only provides potential trip changes, in which trips can be restored at a later time.

(Updated March 27, 4 p.m.)

SacRT is currently working on adding additional trips back to peak commute bus routes that have more than 10 riders per trip. A revised service schedule will be announced and released next week. We also have additional buses on standby to assist on all routes as needed. More: https://conta.cc/3brRliQ 

As of March 23, SacRT is operating on a Sunday Plus schedule

**View the Sunday Plus Timetables here.***

(Updated March 19, 2020 – 4 p.m.)

As our region continues to respond to the novel coronavirus (COVID-19) and the recent County of Sacramento order to self-isolate, we are planning to temporarily reduce service to a Sunday schedule seven days a week. We will continue to operate Monday through Friday Green Line light rail service, some of our peak commuter/express routes, SmaRT Ride microtransit service (in all zones) and Folsom Stage Line bus service. Click here for details.

(Updated March 18, 2020 – 12 p.m.)

A message from our CEO Henry Li, “In the midst of COVID-19 precautions, some of us must continue to work in order to provide essential service for our community. Life around us has been put on hold; however, SacRT operators and supporting staff, including maintenance, facility, administrative and other front-line personnel continue to operate business as usual to keep the region moving. It’s more important than ever to recognize those individuals who are dedicated to public service. Please join SacRT in thanking all of our operators and staff today, Transit Driver Appreciation Day, and every day!”

SacRT is evaluating daily the progress of COVID-19 to determine if we need to adjust our service, which we understand for many is a lifeline service to the community. Any changes in services will be communicated immediately. Visit SacRT.com/covid19 for the latest information on preparedness and service.

(Updated March 17, 2020 – 3:30 p.m.)

The safety, health and wellbeing of our customers, employees and community are SacRT’s top priority. It is our goal to continue to operate regularly-scheduled service (except for the 200 series, which have been suspended due to school closures), as we know many of our customers depend on us for essential travel and medical appointments. We encourage you to check sacrt.com/alerts and sacrt.com/covid19 for trip and service updates.

(Updated March 16, 2020 – 5 p.m.)

SacRT 200 Series Routes Suspended Due to School Closures

SacRT will temporarily suspend routes that are affected by school closures as of March 17. Service will be resumed at a later date, pending the reopening of local schools. Thank you for your understanding as we attempt to provide the most effective service.

The following school routes are suspended effective Tuesday, March 17, 2020:

  • 205
  • 206
  • 210 
  • 211
  • 212
  • 213
  • 214
  • 226
  • 227
  • 228
  • 246
  • 247
  • 248
  • 252
  • 255

(Updated March 16, 2020 – 1 p.m.)

We are undoubtedly in unprecedented times and realize that the situation regarding COVID-19 is ever changing at incredible speed. We are seeing the beginnings of a ridership decline related to school and business closures, Administration recommendations for self-isolation, telecommuting, and social distancing.

SacRT is continually adapting our operations and business to meet these changes and we will update you regarding service modifications as soon as possible; however, it is anticipated that driver shortages will occur in the coming weeks. SacRT recommends that bus riders check the sacrt.com/alerts page for bus trip cancellations. We recommend checking the page frequently as this page only provides forecasted trip cancellations, in which trips can be restored at a later time.

As you know, the safety of our employees and customers is a top priority for SacRT and we are taking a number of proactive measures in response to COVID-19. The work we do is critical to our community and SacRT will continue to go above and beyond to help prevent the spread of airborne and respiratory viruses, as we know the Sacramento community depends on us to get to work, medical appointments and other critical destinations, especially for those of who do not have the option to telecommute or access to other transportation options such as a car. We will continue to do our part to safely keep you moving.

We will keep you updated regarding major service changes on social media, website, and email as well. Thank you for your continued support during these difficult times.

Cleaning

 

We want to remind our customers to follow the recommended prevention tips:

  • Wash your hands
  • Cover a cough or sneeze
  • Don’t touch your eyes, nose or mouth
  • Stay home if you are sick
  • Avoid contact with people who are sick

While riding our system, if you need to report any sanitation or cleaning issue, please download the free Alert SacRT App.  You can also call Customer Service at 916-321-BUSS (2877).

News Coverage

KCRA (NBC): https://www.kcra.com/article/coronavirus-fears-lead-sacrt-to-step-up-cleaning/31231643

ABC 10: https://www.abc10.com/article/news/local/sacramento/sacrt-taking-steps-to-keep-passengers-safe-amid-coronavirus/103-ef800deb-cccb-4962-91d9-100900e94c1f

Sacramento Bee: https://www.sacbee.com/news/local/transportation/article240901216.html