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Trip Planner
Transit Alerts
EN

SacRT Flex Application

To book a ride on SacRT Flex, customers must be one of the following:
  • Senior (age 62 or older)
  • SacRT Disabled ID cardholder
  • SacRT GO certified
  • Low-Income (Recipients of CalFresh/SNAP, CalWorks/TANF, Medi-Cal, or SacRT's DHA Pass)

Minors Age 13 to 17:
Kids age 13 to 17 in low-income households may ride alone if registered by an adult parent or guardian under one of the low-income categories.

Note: 
SacRT Flex is a pilot project. SacRT reserves the right to change the terms of eligibility and expiration, including revoking eligibility at any time for any reason. 

More Information:
sacrt.com/flex

Eligibility

Which eligibility criteria do you want to apply for?(Required)

SacRT GO Customers

SacRT GO paratransit service is a door-to-door service for people with disabilities who are unable to use SacRT’s fixed-route bus and light rail services. More information here.
Customer boarding SacRT Go vehicle
Please check the box if you use SacRT GO. All certified ADA-eligible SacRT GO customers are eligible to ride SacRT Flex. To apply, click here.
(Required)

Seniors (Age 62+)

Please upload a photo of any one of the following, clearly showing your face and your full name:

  • SacRT Senior ID card
  • California Driver's License
  • U.S. Passport

Example:

SacRT-Senior-ID-card

Example:

SacRT-Senior-ID-card

Example:

SacRT-Senior-ID-card
Accepted file types: jpg, png, pdf, jpeg, Max. file size: 50 MB.

Persons with Disabilities

To qualify for SacRT Flex based on disability, there are three options:
1. Upload a photo of your valid SacRT Disabled ID (Apply here)
2. Enter the Connect Card number for your SacRT Disabled ID
3. Upload a photo of your DMV disabled placard

Option 1:

Upload a photo of your valid SacRT Disabled ID

Example:

SacRT-Senior-ID-card
Accepted file types: jpg, gif, png, pdf, jpeg, Max. file size: 10 MB.
Upload 1 supported file. Max 10 MB.

Disabled (Option #2): Enter Connect Card number

SacRT-Senior-ID-card

Option 3:

Upload a photo of your DMV Disabled Placard.

Example:

SacRT-Senior-ID-card
Accepted file types: jpg, gif, png, pdf, jpeg, Max. file size: 10 MB.
Upload 1 supported file. Max 10 MB.

CalFresh

Recipients of CalFresh or SNAP are eligible to ride SacRT Flex, but must apply and register in advance. Parents or guardians of kids age 13 to 17 may also register their kids through the process below.

To apply, please upload a photo of your CalFresh Benefits Letter. Your letter must clearly show (1) your name, (2) your address, (3) that you are approved, and (4) the start and end dates of your benefits.

If you have lost your Benefits Letter, you may get a copy by visiting any local Department of Human Assistance office location.

Note: Spouses and partners must apply separately with their own letter in their own name.

Example:

SacRT-Cal-Fresh
Accepted file types: jpg, gif, png, pdf, jpeg, Max. file size: 10 MB.
Upload 1 supported file. Max 10 MB.

CalWorks

Recipients of CalWorks or TANF are eligible to ride SacRT Flex, but must apply and register in advance.

To apply, please upload a photo of your CalWorks Benefit Letter. Your letter must clearly show (1) your name, (2) your address, and (3) an approval date within the last 12 months.

If you have lost your Benefits Letter, you may get a copy by visiting any local Department of Human Assistance office location.

Note: Spouses and partners must apply separately with their own letter in their own name.

Example:

SacRT-Senior-ID-card
Accepted file types: jpg, gif, png, pdf, jpeg, Max. file size: 10 MB.
Upload 1 supported file. Max 10 MB.

Medi-Cal Recipients

Persons currently enrolled in Medi-Cal are eligible to ride SacRT Flex, but must apply and register in advance.

To apply, please upload a clear photo of your Medi-Cal Benefit Letter, including (1) your full name, (2) your address, and (3) an effective date within the last 12 months.

If you have lost your Medi-Cal Benefits Letter, you may get a copy by visiting in-person any local Department of Human Assistance office location.

Note: Spouses and partners must apply separately with their own letter in their own name.

Example:

SacRT-Senior-ID-card
Accepted file types: jpg, gif, png, pdf, jpeg, Max. file size: 10 MB.
Upload 1 supported file. Max 10 MB.

DHA Pass Holders

Recipients of general assistance holding a valid SacRT DHA Pass are eligible to ride SacRT Flex, but must apply and register in advance. Note: Spouses and partners must apply separately with their own card in their own name.

Example:

SacRT-Senior-ID-card
Accepted file types: jpg, gif, png, pdf, jpeg, Max. file size: 10 MB.
Upload 1 supported file. Max 10 MB.

Kids (Age 13 to 17)

PARENTS: Please upload a clear photo of one of the following, in YOUR name:
Your child may have an account, request rides, and ride SacRT Flex alone if they are age 13 to 17 and you are also registered for SacRT Flex under a low-income category.
  • CalFresh/SNAP Eligibility Letter
  • CalWorks/TANF Eligibility Letter
  • Medi-Cal Eligibility Letter
  • SacRT DHA Pass

CalFresh/SNAP Example:

Sacramento Regional Transit 0exiz

CalWorks/TANF Example:

CalWorks-example

Medi-Cal Example:

Sacramento Regional Transit 9jg8p

DHA Pass Example:

Sacramento Regional Transit ba95x
Accepted file types: jpg, gif, png, pdf, jpeg, Max. file size: 10 MB.
Upload 1 supported file. Max 10 MB.

Parents: Please enter YOUR contact info below. Then you will be asked for contact info for your child. Your child may have an account, request rides, and ride SacRT Flex alone if they are age 13 to 17 and you are also registered for SacRT Flex under a low-income category.
Parent Name(Required)
MM slash DD slash YYYY

Contact Info

Please enter the information below for the person who will be riding. If you are an adult applying for yourself, your information should match your eligibility documents. If you are a parent or guardian applying for your child, please enter your child's information.
Name(Required)
Email(Required)
MM slash DD slash YYYY
Home Address(Required)

Rider Preferences

Notifications: When you ride, would you prefer to get updates by...(Required)
Do you use a wheelchair?(Required)
Do you use any other mobility aids?(Required)
Do you have any disabilities?(Required)
Are you a student?
Are you a SacRT GO rider?
What is your preferred spoken language?

What is your ethnicity? (Check all that apply)
What is your household income? (Optional)

Complete Your Application

When you submit your application, you will be sent an e-mail acknowledging that it was received. Your application will typically be reviewed within 1-2 weeks. You will then be sent an e-mail approving or denying your application.

If you are approved, then you will need to download the SacRT Flex app from the iTunes or Google Play store. When you first open the app, you will be asked for the phone number you used for this application, to complete your new account.

Registration Assistance: 916-556-0205

Physical Address

Sacramento Regional Transit District
1102 Q Street, Suite 3000
Sacramento, CA 95811

Mailing Address

Sacramento Regional Transit District
PO Box 2110
Sacramento, CA 95812

Customer Service & Sales Center

1225 R Street
Sacramento, CA 95811

(Adjacent to the 13th Street Station)

916-321-BUSS (2877)

Call Center Hours
Monday through Friday
6:30 AM to 6 PM
Weekends
7AM to 4PM

Sales Center Hours
Monday through Friday
9AM to 5PM

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