SacRT GO Paratransit Service

SacRT GO
Paratransit Services

SacRT GO Paratransit Services offers ADA-compliant transportation for individuals with disabilities, providing safe and reliable travel within the designated service area.

Eligibility and Contact Information

Riders must meet ADA requirements and complete our eligibility process. Visit sacrt.com/accessible to learn more and download your application.
For reservations, dial 916-321-BUSS (2877) and select option #2, then option #2 again. Our dedicated team is available from 7 a.m. to 5 p.m. to assist you.
Plan your trips with ease by scheduling up to two days in advance, with bookings accepted until 5 p.m. the day before.
Enjoy SacRT GO's flexible hours, matching fixed route bus and light rail services. Travel from 4:30 a.m. to 1 a.m. on the Blue Line for convenience.

All previous policies for ADA paratransit service and Non-ADA service remain in effect, SacRT GO is providing both services.

Exciting Update for SacRT GO and Elk Grove E-Van Riders!

SacRT has launched a new and improved way to book your rides—both on desktop and a brand-new mobile app!

Important: The old SacRT GO app is no longer available. To book rides, you’ll need to download and start using the new app.

Get the New App Today:

Desktop Portal

For more information, click here.

For additional support or questions, contact our SacRT GO team at 916-321-BUSS (2877), Option 2, Option 2.

get started with

ZipPass Mobile Fare App for SacRT GO Riders

Follow our easy guide to download the ZipPass app and start your journey towards hassle-free, paperless, and cashless commuting.

Step 1: Download the App

Available on the App Store
and Google Play

Step 2: Create an Account

Step 3: Setup Payment Method

Link your preferred
payment option.

Step 4: Purchase SacRT GO Ticket

Buy tickets in advance or for immediate use.

Step 5: Active Pass

Activate just before boarding the SacRT GO shuttle.

Step 6: Show Active Pass

Present to the bus operator or
fare inspection staff.

Services

ADA Paratransit Service:

ADA Paratransit Service ensures accessible transportation for eligible riders, offering curb-to-curb and door-to-door options as needed.

Non-ADA Service Area:

A non-ADA service area trip is defined as a trip where both the origin and destination are not within 3/4 of a mile of an in-service fixed route bus route or light rail station.

Supplemental Services (UZURV):

To ensure the best service possible for our customers, SacRT partnered with an Adaptive Transportation Network Company called UZURV to provide additional support for SacRT GO Paratransit Service customers.

UZURV independent contractor drivers operate regular passenger vehicles to provide SacRT GO customers door-to-door service.

Vehicles are marked with a UZURV sticker decal on the front window.

Service Area Map

ADA service is within 3/4 mile of an active bus route or Light Rail station, SacRT GO will also provide service within the SacRT service area that is beyond these minimum requirements. For questions about the service area, please call 916-321-BUSS (2877).

Fares

SacRT has updated the fares for paratransit services, including free access to SacRT fixed routes with the ADA 60-ride monthly pass for $137.50. This pass is fully electronic and managed through SacRT’s Ecolane dispatch software. A Reservation Specialist can verify monthly pass balance and book ADA trips. Single ride tickets for ADA and Non-ADA trips are $5.00 each. Previous fare media purchased before June 28, 2020, will be honored, except the discontinued 44-ride pass.

Single Ride Fare (one-way trip)

ADA 60-ride Monthly Pass

Companion

Personal Care Attendant (PCA)

Children Under Age 5

Rider's Guide

The SacRT GO Rider’s Guide is available online or in large print, braille, Spanish, on CD, or audio tape, by calling SacRT’s Accessible Services at 916-321-BUSS (2877) or 7-1-1 for the hearing impaired.