Setting up and using the SacRT GO Mobile App


Download the New SacRT GO App
SacRT has launched a new and improved way to book your rides—both on desktop and a brand-new mobile app!
Important: The old SacRT GO app is no longer available. To book rides, you’ll need to download and start using the new app.
What's New:
- Better Experience: The new app and website portal make it faster and easier to book and manage your rides.
- More Access: Elk Grove E-Van riders can now use the same platform to book trips.
- Still Prefer to Call? No problem! SacRT GO riders can continue to schedule trips by calling 916-321-BUSS (2877), and choosing Option 2, then Option 2 again.
Get the New App Today:
Desktop Portal
Login to the SacRT GO Customer Portal here.
Booking a new trip
1. As soon as you login to the portal, the trip booking screen will appear
2. Enter the pickup and destination addresses
3. Choose One-Way or Round trip
4. Choose Depart At or Arrive By a certain time
5. Enter your pickup date *note that riders cannot book a same-day trip*
Once you have filled in all the required details, the ‘Book Trip’ option will be activated and the ‘Additional Information screen will appear on the page.
In the ‘Additional Information’ section, you must select a mobility option for the trip. You can also choose to add an additional rider if you have someone traveling with you.
Once the selections are made, slick on ‘Let’s Go’ to book the trip, your trip will be booked with a Trip ID and the Fare for the ride if applicable.
Riders can use the ‘My Trips’ option to view their daily trips, cancelled trips, and track ongoing trips. The ETA and the scheduled time will reflect on the screen.
Click the button below for the SacRT GO App User Manual.
