At SacRT, our riders are at the heart of everything we do. Whether you’re commuting to work, heading to school, or connecting with friends and family, you keep our region moving – and we want to say thank you.

This October, we’re celebrating Customer Appreciation Month with fun events, surprise ride-alongs, and special giveaways. Keep an eye out for SacRT staff at stations and onboard, handing out commemorative swag, free rides, and smiles.

Ride Along with SacRT GM/CEO Henry Li

As part of Customer Appreciation Month, SacRT General Manager/CEO Henry Li will be riding the system to connect with riders, hear your stories, and thank you for being part of the SacRT community. Join him on board!

Tuesday, October 21 – Blue Line

• Outbound Trip
  Depart: 13th Street Station at 8:37 a.m.
  Arrive: Franklin Station at 9:01 a.m.
  Plan to arrive at 13th Street Station by 8:30 a.m.
• Inbound Trip
  Depart: Franklin Station at 9:16 a.m.
  Arrive: 8th & O Station at 9:44 a.m.
  Note: Riders can walk or take the train back to 13th Street Station from 8th & O (served by both Blue and Gold Lines).

Tuesday, October 28 – Gold Line

• Outbound Trip
  Depart: 13th Street Station at 3:12 p.m.
  Arrive: Watt/Manlove Station at 3:34 p.m.
  Plan to arrive at 13th Street Station by 3:00 p.m.
• Inbound Trip
  Depart: Watt/Manlove Station at 3:44 p.m.
  Arrive: 13th Street Station at 4:04 p.m.

Systemwide Free Rides

On Tuesday, October 21, SacRT is saying thank you to our riders with free rides all day on bus, light rail, and SacRT GO paratransit services. It’s our way of showing appreciation for the community that keeps our system moving. Whether you’re traveling to work, school, or just out exploring, your ride is on us—no ticket or pass or flyer required!
Note: The systemwide free rides does not include contracted service SacRT Flex. 

Pop-Up Events

SacRT staff will be out in the community throughout the month – join us for a chance to grab SacRT swag, connect with our team, and enjoy a little extra appreciation.

• Sunrise Station – Wednesday, October 1 | 4 p.m. – 6 p.m.
• Mather Field/Mills Transit Center – Tuesday, October 7 | 7 a.m. – 9 a.m.
• Cosumnes River College (CRC) Transit Center – Thursday, October 9 | 7 a.m. – 9 a.m.
• University/65th Street Transit Center – Tuesday, October 14 | 4 p.m. – 6 p.m.
• Iron Point Station – Wednesday, October 15 | 7 a.m. – 9 a.m.
• Sacramento City College Station – Tuesday, October 21 | 4 p.m. – 6 p.m.
• 9th & K Downtown – Thursday, October 23 | 7 a.m. – 9 a.m.
• 16th Street Station – Wednesday, October 29 | 7 a.m. – 9 a.m.

Your Voice Matters

We don’t just appreciate you—we listen to you. Every year, riders share valuable feedback that helps us improve service, enhance safety, and make your ride more comfortable.

Share your compliments and feedback using our Online Feedback Form below.